Reviews For Sport Clips Haircuts of McKinney- Town Crossing

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1 rating

Extremely sad! That is the feeling my 14 yr old son left your store with this afternoon. Today I witnessed quite possibly the worst haircut I’ve ever seen given in my life. I can’t imagine what was going through the stylist’s head but to leave someone’s hair looking like this is extremely unprofessional and completely unbelievable. I don’t even think this can be fixed, we will visit another shop this evening and unfortunately I’m afraid my child will be forced to wear this disaster for the next month .

1 rating

I work in sales and each day am confronted with different scenarios that require patience and often to step back and look at something from a different perspective. I witnessed today at your Sports Clips in McKinney Towne Crossing, probably some of the worst customer service ever. A dad brought his young son in for a haircut and you could tell it was going to be a challenge. He requested that his son be allowed to sit in his lap and the stylist immediately said no as it puts me in danger of cutting myself. So, they got him settled with a sucker and sat him in a big boy chair. Dad was right with him. As soon as she began to wet his hair, he went off like a siren. Scared him and he was done. Dad asked her not to wet his hair and her reply was, “I can’t cut it if it isn’t wet”! Now, I don’t cut hair and not sure how difficult it is to cut a little guys hair but I saw zero compassion or customer service to try to help this dad out. The manager sat there and never tried to help and the stylist, you could tell, was not going to help. Maybe I’m so geared to trying to solve an issue that I didn’t see the whole picture here. Dad left with his son, he was not happy, so I wonder how many people he will tell of his experience today? Seems someone of authority in that shop would have tried to intervene and help or at least offer the dad something for his trouble. Sad to say, but it really did annoy me.

5 rating

Kimberly was an amazing stylist!! She took my request and made a truly exceptional cut. Highly recommended!!

Rated 3.7 out of 5.0 based on 6 Client reviews

5
Annie M. | January 20, 2018 Haircut

"Thank you Clara for always doing an amazing job! My son loves getting his haircuts with you. We will"

5
Jackie O. | January 20, 2018 Haircut

"Clara did a great job on my sons hair cut. She was very kind and made sure he was comfortable. Will "

5
Shane R. | September 27, 2017 Stylist

"Thanx Maria for another great haircut experience! Always friendly, always professional, always a gre"